Actually, I'm sure it's more my failure.
I tried to install 1password.
Something funky happened with the passwords, and I now can't log in to my google account (hosted on my own domain), and get the following email when I attempt to reset my password:
"Using the following method to recover your account will require you to access the DNS (Domain Name Server) settings of your domain and add a CNAME record. This procedure may take up to 72 hours. Please consider contacting other admins in your domain before proceeding."
I am asked if I want to "try again" or "proceed."
I haven't "proceeded" yet, because I have no idea what I'm getting into and I'm afraid I'm going to make things worse. This is so frustrating. I don't have tech support and this is my business at stake.
Ironically, I'm still logged into my account on my iphone, so I can send and receive emails from the account that I'm locked out of, but I need to figure out how to get control of my account back.
Does anyone have any thoughts on this? If it matters, my domain is hosted on Wix (yeah, yeah, I know...).
I tried to install 1password.
Something funky happened with the passwords, and I now can't log in to my google account (hosted on my own domain), and get the following email when I attempt to reset my password:
"Using the following method to recover your account will require you to access the DNS (Domain Name Server) settings of your domain and add a CNAME record. This procedure may take up to 72 hours. Please consider contacting other admins in your domain before proceeding."
I am asked if I want to "try again" or "proceed."
I haven't "proceeded" yet, because I have no idea what I'm getting into and I'm afraid I'm going to make things worse. This is so frustrating. I don't have tech support and this is my business at stake.
Ironically, I'm still logged into my account on my iphone, so I can send and receive emails from the account that I'm locked out of, but I need to figure out how to get control of my account back.
Does anyone have any thoughts on this? If it matters, my domain is hosted on Wix (yeah, yeah, I know...).