If I were to guess, I think the issue is that yours is a sticker auto and Fanatics does seem to be limiting the usage of those. Last year we only really saw sticker autos in Bowman Platinum (prospects), a segment of Flagship, and Topps Chrome Update (due to the short production window). The redemption you had is likely a sticker out so I'm wondering if this is them saying "Trout isn't contracted to sign stickers".Yeah if it was game used cleats or something I might be inclined. But really, it sucks Topps can say they don’t have that Trout auto while continuing to pump out products with Trout autos.
It might be worth pushing for a different Trout - though the part that sucks is what DotB has said, Trout's auto prices have dropped since you pulled it so they're compensating you on his prices now. It's a bummer.
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