Chrome takes 10-15 minutes to open; firefox and IE do not

[Bleedred]

A few weeks ago my Lenovo thinkpad T440s CoreI5 suffered a "rootkit."   After much remedial work by my IT department, they finally had to wipe the entire computer clean and start from scratch.
 
Since then, the computer hasn't seemed to work that great, but I can deal with that.  However, there's this odd anomaly where google chrome doesn't open for almost 15 minutes.   Not an issue for firefox and IE.  Anything for me to check on that?
 
I have Windows 8.1, which I'm quickly concluding is a pain in the ass.

 

[threecy]

Makes me wonder if they actually missed getting rid of the actual rootkit itself.

Last I knew, Kapersky makes a free rootkit detector/cleaner.

 

[Harry Hooper]

Try going to google and doing a download/install of Chrome again.

 

[JerBear]

Does it take that long to open in incognito mode?  How many extensions installed and active?

 

[santadevil]

Does it take that long to open in incognito mode?  How many extensions installed and active?

 
Just call it Porn Mode.
 
 
 
 
/edit...I really had nothing to add, but figured I'm so witty, I should share with the world.

 

[Couperin47]

There are some very serious rootkits that can actually hide a stub in the firmware of many hard drives, this means they can reinfect even after a complete reformat of the drive. There are also a few new rootkits that can embed in extra space in the motherboard BIOS of some hardware, but you have to be particularly unlucky to have exactly the hardware they can infect like that...It certainly sounds like something is still wrong.

 

[SoxFanInCali]

While I generally loathe anything McAfee, their free rootkit remover has helped me clean up a machine a couple of times.
 
As was mentioned above, Kaspersky makes one, too.

 

[Bleedred]

While I generally loathe anything McAfee, their free rootkit remover has helped me clean up a machine a couple of times.
 
As was mentioned above, Kaspersky makes one, too.

I used Kaspersky, and while it didn't detect any infections, I restarted the machine and was able to open chrome immediately.  Maybe that did it

 

[santadevil]

I used Kaspersky, and while it didn't detect any infections, I restarted the machine and was able to open chrome immediately.  Maybe that did it

 
And then I see this on Engadget tonight:

Report: Kaspersky developed malware to trip up competition

 

[crystalline]

That's not malware if what they did is drop some false positives in their public data.