I've been having problems with my modem and router over the last couple of months. I would periodically lose connection for a couple of seconds and then it would resolve itself. I've had a Spectrum tech at my apartment four times since Christmas to check out the signal strength and swap out the equipment. The last time was a couple of weeks ago, and they figured out that there was a node malfunction somewhere in my neighborhood. They gave me a new modem and router, and a couple of days later they told me that the node was repaired. Since then I haven't noticed any connection issues when using a tablet or phone.
But ever since the last repair my computer is getting very slow speeds when I do a speed test. The weird thing is that it doesn't seem to be much slower, although at times it may be a little slower. When I do a test on my phone or tablet I'm getting 150-200 pretty regularly. When I test on my computer I'm getting 6-7. I connected it to the router with an ethernet cable and it got up to 80.
I've googled this problem and tried some of the fixes but nothing has worked. What could be causing my computer to be getting such slow speeds while all of our mobile devices are fine? In case it matters, it's a Dell laptop, about two years old, and it's otherwise worked pretty much perfectly except for the speed issue the last couple of weeks.
But ever since the last repair my computer is getting very slow speeds when I do a speed test. The weird thing is that it doesn't seem to be much slower, although at times it may be a little slower. When I do a test on my phone or tablet I'm getting 150-200 pretty regularly. When I test on my computer I'm getting 6-7. I connected it to the router with an ethernet cable and it got up to 80.
I've googled this problem and tried some of the fixes but nothing has worked. What could be causing my computer to be getting such slow speeds while all of our mobile devices are fine? In case it matters, it's a Dell laptop, about two years old, and it's otherwise worked pretty much perfectly except for the speed issue the last couple of weeks.