I have a Seagate external portable hard drive. I bought it a year and a half ago. I use it mainly to back up pictures.
I originally set it up on my old (work-issued) laptop. Last summer, I got a new work laptop. I didn't back up for a while, then went and tried to back up about a month ago.
When I try to copy files from my laptop to the drive, it tells me I need permission from a certain account (won't post that name here) - but the rub is that the account it says I need permission from IS my user account.
I went through all the steps I found online of changing the owner, permissions, etc., but I just can't seem to gain ownership access of the external drive. I can still see the files, I can copy the files from the external drive to the laptop, I just can't copy to the external drive or delete anything from the external drive.
As a side issue, I keep getting an error message that the recycle bin on the external drive has been corrupted or something like that. I googled how to fix that (using the command prompt), but when I try that it just tells me access is denied (presumably because of my access issue described above).
Help!
I originally set it up on my old (work-issued) laptop. Last summer, I got a new work laptop. I didn't back up for a while, then went and tried to back up about a month ago.
When I try to copy files from my laptop to the drive, it tells me I need permission from a certain account (won't post that name here) - but the rub is that the account it says I need permission from IS my user account.
I went through all the steps I found online of changing the owner, permissions, etc., but I just can't seem to gain ownership access of the external drive. I can still see the files, I can copy the files from the external drive to the laptop, I just can't copy to the external drive or delete anything from the external drive.
As a side issue, I keep getting an error message that the recycle bin on the external drive has been corrupted or something like that. I googled how to fix that (using the command prompt), but when I try that it just tells me access is denied (presumably because of my access issue described above).
Help!