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LoweTek

Well-Known Member
Lifetime Member
SoSH Member
May 30, 2005
2,183
Central Florida
Originally put this in Spyware but got no traction.

I have a Win7 computer which is getting the 'System Support IT' pop-ups. (You may be infected, call this toll free number, etc.) All my go to actions to eradicate this thing have had no success. Reading a removal instruction at a site called malwaretips.com, they suggest using ADWCleaner, then Malwarebytes (I did already do Malwarebytes and it found quite a lot but did not eliminate the issue), then HitmanPro and finally to reset IE settings.

Uninstalled and re-installed IE 11, no change.

I see HitManPro recommended by Hooper above but can anyone vouch for ADWCleaner and/offer another suggestion for a reliable instruction site or approach to getting this cleaned out?

Wiping and re-installing is not necessarily out of the question on this PC but I'd rather clean it up than take the time to re-install.

Thx
 

wibi

Member
SoSH Member
Jul 15, 2005
11,834
Format.  Seriously, format.  You might be able to clean it up but you can never be 100% certain got all of it unless you do a "pave"