Secure Link to iTunes Store Failed

cmac24

Member
SoSH Member
Aug 2, 2001
2,003
I was unable to download the latest update to IOS 8.4 through itunes (I did it directly in my phone). I noticed another problem at the same time.  I was unable to download podcasts through the itunes store.  I tried to update to the latest version (12.2.1) but I was unable to.  It looks like it started to connect to the itunes store then stopped.  I ran the itunes diagnostic and got this message "secure link to itunes store failed".  I did some searching and most places suggested going to the command prompt typing "netsh winsock reset" and then rebooting.  I did but still have the same problem.  I've done it twice, the first time simply restarting and then turning off and waiting a few minutes and turning back on.  I'm running windows XP Service Pack 3 and the last version of itunes is iTunes 12.1.2.27.  Is there a problem between XP and the itunes store?