Outlook autofill question

[ThePrideofShiner]

I stumbled upon a really irritating thing today that my (new) Outlook has never done before.

I was trying to email a meeting agenda to some colleagues on our Costco team.

The email address is just Costco@PRFirm.com. My main point of contact at the client is Jimmy@Costco.com.

When I type in Costco it used to bring up the internal email group and I'd just hit tab and it would populate.

Suddenly, though, when I hit tab, it is defaulting to Jimmy@Costco.com.

This is really irritating me and I can't figure out how to make it so my client's email isn't the email address that it reverts to. The only thing I could discern from Googling this issue is I can basically remove Jimmy@Costco as an option for autofill, but I don't want to lose that autofill when I need to email Jimmy. Is there a setting I'm missing somewhere? Why if I type in a company name would it think I want to only email Jimmy? Jimmy is not the only person I email at Costco, but they are the person I email the most.

 

[cgori]

I think (?) if you delete Jimmy it'll go back to completing to the team address by default (though it's possible it could choose one of your other @costco contacts, not clear), and then the next time you send an email to jimmy he'll be re-added to the autofill cache. As far as I can see you cannot control which one is "first choice" for autofill though. Seem to be a fair number of people complaining about that.

I think you just press "del" on the autocomplete bar to delete jimmy from the cache.

 

[ThePrideofShiner]

Thank you! I will try that. It's obviously not a huge deal, but I would hate to send something accidentally to a client when I'm trying to just send it in house.

Appreciate it.