Iphone contacts

steveluck7

Member
SoSH Member
May 10, 2007
3,577
Burrillville, RI
My phone updated last night to iOS 14.3. This morning, many of my contacts have been seemingly wiped away. There doesn't really seem to be any rhyme or reason for the ones left over. Has this happened to anyone before? I looked online for solutions. Their 2 best were to re-start the phone (already did that) and to re-sync with icloud contacts. I did that with no success.
 

canderson

Mr. Brightside
SoSH Member
Jul 16, 2005
29,405
Harrisburg, Pa.
Make sure you have all the contact groups selected (IE if you have some through Google, some through a work app, etc) make sure all groups are selected in Contacts view.
 

steveluck7

Member
SoSH Member
May 10, 2007
3,577
Burrillville, RI
Thanks. I just checked and they're all turned on so that's not it. We used to have our e-mail through exchange on my phone but during the last update, our IT dept. said the exchange "mail" app wouldn't work anymore and we'd need to download and use the Outlook app. That's the only thing i can think of... this update must have wiped my contacts that were managed through the exchange server. I can't seem to find a way to sync contacts form my outlook app.
 

AlNipper49

Huge Member
Dope
Apr 3, 2001
41,367
Mtigawi
Thanks. I just checked and they're all turned on so that's not it. We used to have our e-mail through exchange on my phone but during the last update, our IT dept. said the exchange "mail" app wouldn't work anymore and we'd need to download and use the Outlook app. That's the only thing i can think of... this update must have wiped my contacts that were managed through the exchange server. I can't seem to find a way to sync contacts form my outlook app.
There are third party apps that can do this
 

canderson

Mr. Brightside
SoSH Member
Jul 16, 2005
29,405
Harrisburg, Pa.
Thanks. I just checked and they're all turned on so that's not it. We used to have our e-mail through exchange on my phone but during the last update, our IT dept. said the exchange "mail" app wouldn't work anymore and we'd need to download and use the Outlook app. That's the only thing i can think of... this update must have wiped my contacts that were managed through the exchange server. I can't seem to find a way to sync contacts form my outlook app.
This might help you: https://blog.goptg.com/the-problem-with-getting-your-office-365-contacts-on-an-iphone
 

steveluck7

Member
SoSH Member
May 10, 2007
3,577
Burrillville, RI