Hard Drive reliability, latest figures

Couperin47

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SoSH Member
Backblaze, a cloud storage company, periodically reveals it's own experience with hard drives, which probably represents the largest real world report (over 56,000 drives). Their mix represents large capacity 3.5" drives that get run 24/7. Their experience still finds that HGST (Hitachi)/Toshiba drives (all now owned by WD) mostly 2 Gb drives have been the most reliable, many now over 5 years old. Seagate 3 Tb drives of the last few years were pretty much a disaster and they have pulled those that did not fail. They are having better experience with recent 4 Tb Seagates as HGST/Toshiba has stopped making a model at that size with the price/performance they preferred. The high failure rate in the graph of WD models seems to reflect much older models.

While WD owns HGST/Toshiba, they are still made in separate factories and reflect different technologies as the purchase agreement requires WD to keep the factories/technologies distinct for roughly another 18 months as I recall.

http://www.zdnet.com/article/the-most-reliable-hard-drives-in-2015-according-to-backblaze/?tag=nl.e539&s_cid=e539&ttag=e539&ftag=TRE17cfd61

The factory boxed versions of these drives, often on sale, in the 2 to 3 Tb sizes are often on sale at Newegg and represent your best bang for the buck with the best reliability. There is a distinct drop-off in the reliability of the bulk/oem versions of these same drives which I ascribe to Newegg's shamefully lousy packing/shipping of the bulk drives (one layer of bubble wrap and throw it in a too big box with inadequate filling so it can bounce around on it's way to you). Buy the boxed versions.
 

crystalline

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Oct 12, 2009
5,771
JP
Good post. The Backblaze data is incredibly useful when buying HDs. Reliability is a huge factor in purchasing and it's impossible to estimate without these data.

I hit the new Backblaze data myself two weeks ago when I was shopping for HDs. I bought some Toshiba drives based on the data. (I got the 2.5" form factor externals, and I'm hoping Toshiba's engineering with the big drives carries over to the small ones).
 

Couperin47

Member
SoSH Member
That's a decent guess... for now. WD wants to rationalize the situation as soon as they can and one can only hope they will be adopting the best of all their technologies, as opposed to the cheapest. Here is the direct report from Backblaze: https://www.backblaze.com/blog/hard-drive-reliability-q4-2015/. Once upon a time you could assume that all the big boys turned out 'pretty much decent' drives. Some figures in there are eye-popping: Seagate had a 3 Tb model that between 2013 and 2015 (when they gave up completely on it and pulled them all) started at 9.8% and increased in the 2nd and 3rd years to over 28% failure rates. You can't ship crap like that and hold your customer base in such contempt unless you're down to only 2 real companies.
 

Nick Kaufman

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Aug 2, 2003
13,436
A Lost Time
Good stuff cooper. The good news is that there finally seem to be decent 4 gb drives.