This has been going on for two days. Once it freezes, nothing moves. Can't go into Cntl Alt Delete, nothing. Have to push the button and restart computer. Happens in both Opera and Vivaldi browsers. Using a mouse doesn't help. I know the mouse works, but neither the touchpad nor the mouse will work when the freeze occurs. Have tried patience. Nada. Have run a full scan, and Dell ran a file system check after the last restart. I think the freeze may be brought on by Twitter or other videos. I was reading a CNET page about the Dell 15 5000, which I am considering as a replacement, and a small video came up. Cursor froze, again. Has also happened a number of times while in V&N, which has a lot of Twitter pages. There is an odd coincidence, as it first happened shortly after I did a Vivaldi update, but that could just be a coincidence. I have a couple of other symptoms: sometimes the 4 and the r keys don't record and I have to repeat them. Also coincidence?
I will probably get another computer, as mine is old and I am overdue, but if anyone has any ideas on my problem or a replacement computer, I would love to hear them. Have had and been basically happy with this computer and Win7 Pro for 8-9 years. I am thinking about a 15.6 inch because I want less weight. Also want a backlit keyboard. TIA.
I will probably get another computer, as mine is old and I am overdue, but if anyone has any ideas on my problem or a replacement computer, I would love to hear them. Have had and been basically happy with this computer and Win7 Pro for 8-9 years. I am thinking about a 15.6 inch because I want less weight. Also want a backlit keyboard. TIA.