I'm at my wit's end. We recently bought a new Canon Pixma MX920 printer to replace the evil HP one that died. We had such a bad experience with the HP machine that I was resolved to buy anything other than an HP. So we got a good deal on a Canon MX 920.
Hooked it up, installed the drivers, ran through the setup, all without issue. But after about a week or so, the printer just stopped printing from my wife's PC. It shows up as being online and connected. The PC sees it and acknowledges that it is there, sees the ink levels, etc. The two are definitely wirelessly connected. But then it doesn't print. The print queue registers, it says it's printing, but it doesn't print anything. It's maddening. It works perfectly well with my Mac, but not from Windows.
I've been through all the fora on the internet, and there seems not to be a solution. Nothing seems to work - not deleting and re-installing the printer and the driver, not doing a hard re-set on both machines, not going offline and then back online - nothing.
Anybody know anything about this? Because if we can't fix it we need to buy another printer.
Thanks.
Hooked it up, installed the drivers, ran through the setup, all without issue. But after about a week or so, the printer just stopped printing from my wife's PC. It shows up as being online and connected. The PC sees it and acknowledges that it is there, sees the ink levels, etc. The two are definitely wirelessly connected. But then it doesn't print. The print queue registers, it says it's printing, but it doesn't print anything. It's maddening. It works perfectly well with my Mac, but not from Windows.
I've been through all the fora on the internet, and there seems not to be a solution. Nothing seems to work - not deleting and re-installing the printer and the driver, not doing a hard re-set on both machines, not going offline and then back online - nothing.
Anybody know anything about this? Because if we can't fix it we need to buy another printer.
Thanks.