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What to do with the extra iPhone 8 Verizon sent by mistake

Discussion in 'BYTE ME: Technology discussion' started by attydave, Aug 18, 2018.

  1. attydave

    attydave Member SoSH Member

    Messages:
    109
    Asking for a friend:

    My buddy buys an iPhone 8 for his wife. Opens the box and finds 2 iPhones in there. One has the order summary wrapped around it and the numbers on the box label match the numbers on the order summary. The other phone is just - there.

    What's his next move? Stockpile the extra for future use? Try to sell it? Or, return it Verizon with a nice note pointing out the error of their ways?
     
  2. uncannymanny

    uncannymanny Well-Known Member Gold Supporter SoSH Member

    Messages:
    4,632
    What would Verizon do if the overcharged you?
     
  3. soxhop411

    soxhop411 Member SoSH Member

    Messages:
    32,064

    Return it. Verizon can lock it when they find out. Since I assume they have a catalog of all the iPhone serial #s in their warehouse.
     
  4. oumbi

    oumbi Member SoSH Member

    Messages:
    1,542
    Good idea. He should tell them about the phone, but keep putting their people on hold for 2 to 3 hours and cutting them off. Then after a day or two, he can just send them the phone with no explanation.
     
  5. djbayko

    djbayko Member SoSH Member

    Messages:
    6,443
    They would keep the money until and unless he contacted them and pointed out the error.
     
  6. uncannymanny

    uncannymanny Well-Known Member Gold Supporter SoSH Member

    Messages:
    4,632
    Almost. They’d keep it even if they knew about the error unless he contacted them.

    Not sure if they’d even bother locking the phone. They build loss like this into their budgeting.
     
  7. djbayko

    djbayko Member SoSH Member

    Messages:
    6,443
    They lock phones when there is a theft or loss report. This was accidentally sent out of their warehouse, so there is no report for them to respond to. They might do a reconciliation at some point down the road, but I doubt very much that person is going to bother to lock anything, as the possible reasons for it being missing are numerous and not necessarily nefarious. He has a free phone.
     
  8. sunoff

    sunoff Member SoSH Member

    Messages:
    90
    Idk... I've dealt with serialized electronics before... You won't get in trouble or anything (by any stretch of imagination) but I wouldn't be surprised if it eventually gets questioned. It's on someone's inventory list somewhere. It had to be. They don't just disappear. Well until they do. Then someone gets their ass chewed...and chews another ass...oh shit, wrong story....
     
  9. Dernells Casket n Flagon

    Dernells Casket n Flagon Member SoSH Member

    Messages:
    2,932
    Keep it

    https://www.consumer.ftc.gov/articles/0181-unordered-merchandise

     
  10. Lose Remerswaal

    Lose Remerswaal Leaves after the 8th inning Lifetime Member SoSH Member

    Messages:
    31,730
    Oh yeah, you can keep it, but that doesn't mean they can't do whatever they can to disable it.
     
  11. Papelbon's Poutine

    Papelbon's Poutine Homeland Security SoSH Member

    Messages:
    15,793
    Then use or sell it as an iPod Touch. They can prevent you from hooking up to a network, but they can’t completely brick it, or at least I don’t think they can. I could stand corrected, but if they do, threaten to or file a complaint based off the FTC ruling and they aren’t going to spend the time to fight it.
     
  12. uncannymanny

    uncannymanny Well-Known Member Gold Supporter SoSH Member

    Messages:
    4,632
    Phones get stolen all the time though and activated. This isn’t going to happen.
     

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