Wife and I bought 55” Westinghouse TVs on Black Friday for living room and hooked it up to the cable box and the sound did not work Sound works great with Apple TV and any smart apps loaded on the TV. It’s Optimum cable and we tried exchanging the boxes thinking they’re outdated but they said it’s the most up to date box other than the expensive Altice one. We also looked through the various cable and tv audio settings and nothing changed. My brother in law bought the same tv and is having the same issue. My mother in law did as well but has Fios and her sound on cable works. Odd. Any solutions?