Inaccessible boot device error?

Sausage in Section 17

Poker Champ
SoSH Member
Mar 17, 2004
2,097
I have an old, refurbished Dell desktop, which runs on Windows 10. I keep getting this error message whenever I try to turn it on.

Is this likely the beginning of the end? Is it worthwhile to have someone try to resolve this? Is this likely just a software issue, or potentially something else?

All help is appreciated, TIA.
 

Max Power

thai good. you like shirt?
SoSH Member
Jul 20, 2005
8,033
Boston, MA
Your drive may have failed, but I've seen this error when the disk mode switched from AHCI to RAID or vice versa after a firmware update. You can boot into the system settings by hitting F2 at startup, scroll down to the SATA operation mode or whatever it's called and see if switching that fixes it. You can also look in the system summary of those same settings to see if a drive is listed. If you don't see anything under M.2 or SSD, the drive has totally failed and you'd have to replace it and reinstall everything.
 

ColdSoxPack

Well-Known Member
Silver Supporter
Jul 14, 2005
2,471
Simi Valley, CA
Good call on read the title. If I needed a new drive I would not reinstall Windows 10. I don't know if your older computer can support Windows 11.
 

AlNipper49

Huge Member
Dope
SoSH Member
Apr 3, 2001
44,929
Mtigawi
the good news is that he should boot into the bios (usually f2,f10 or del) to see what it is saying about the hard drive. At the same time it would be easy to see if TPM is there (w11 required)
 

tonyandpals

Well-Known Member
Lifetime Member
SoSH Member
Mar 18, 2004
7,863
Burlington
Make sure there isn't a USB drive in there that's trying it's trying to boot to because it's first in the order (yes I did this once).
 

Sausage in Section 17

Poker Champ
SoSH Member
Mar 17, 2004
2,097
Your drive may have failed, but I've seen this error when the disk mode switched from AHCI to RAID or vice versa after a firmware update. You can boot into the system settings by hitting F2 at startup, scroll down to the SATA operation mode or whatever it's called and see if switching that fixes it. You can also look in the system summary of those same settings to see if a drive is listed. If you don't see anything under M.2 or SSD, the drive has totally failed and you'd have to replace it and reinstall everything.
Dude!

This totally worked, and isn't something I would have found without your help.

Now, however, I cannot find or connect to my router, which I think is a failure of my USB wireless device.

Kudos to SoSH IT support specialist, Max Power!