Gillette Stadium wheelchair ticket

JohnnyK

Member
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May 8, 2007
1,941
Wolfern, Austria
I've decided I want to fulfill a long-standing dream of seeing a Patriots game live. As I live in Austria this involves some planning, especially since I depend on the use of a motorized wheelchair.
I've contacted the Patriots ticket office who basically referred me to the single-game ticket sale on Ticketmaster but also told me that I could contact VIP tickets services if I was interested in premium seating options; unfortunately they never replied to my email but I will probably call them this week.

Further complicating things is that the season opener is the only really convenient date for us as my wife, who would accompany me, is a teacher who can't really get time off during the school year which starts on September 11 here.

So individual game tickets go on sale on July 14, fortunately at a convenient time for me. And I guess I will definitely try securing tickets that way, although I am not getting my hopes up that I will be fast enough to succeed. But if that fails, I am wondering if I have any other options or if anyone has any suggestions on how I should go about securing tickets. I am willing to spend some money on this, and the earlier I get tickets I can arrange the rest of the journey (flight, hotel, transfer to Foxboro etc.).
 

tonyandpals

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Mar 18, 2004
7,856
Burlington
I've seen ADA tickets in the general onsale before, but there just aren't too many of them. I'm not sure if the Pats do it, but many other teams will let you exchange a non ADA ticket for ADA at the day of the game. I can see how you'd want to secure that ahead of time since you're traveling a great distance. If you strike out on the general onsale I would suggest keeping an eye on StubHub with the wheelchair accessible option checked off.
 

Jnai

is not worried about sex with goats
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Sep 15, 2007
16,123
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Just a random thought: are you sure you want to go to Foxboro? If this is a lifelong dream to visit Patriots mecca, then the answer is probably, but if it's just about seeing the Pats, it may be easier to get tickets in Tampa or Miami, which will also likely have better weather during football season.

Good luck. :)
 

Marceline

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Sep 9, 2002
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Canton, MA
Just a random thought: are you sure you want to go to Foxboro? If this is a lifelong dream to visit Patriots mecca, then the answer is probably, but if it's just about seeing the Pats, it may be easier to get tickets in Tampa or Miami, which will also likely have better weather during football season.

Good luck. :)
If you read the OP, he can only go to the season opener due to his wife's teaching schedule.
 

JohnnyK

Member
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May 8, 2007
1,941
Wolfern, Austria
Tony, thanks for the info!

Gillette is definitely my first choice, even if I didn't have any traveling restrictions. There is a slight chance my wife could get a few days off at the time of the Jets game in the Meadowlands in week 6, so that might be another option especially since I have friends in New York and New Jersey, but if in any way possible I would definitely love to go to Foxboro, visit the Patriots Hall of Fame and then the game.
 

PseuFighter

Silent scenester
SoSH Member
Dec 22, 2003
14,408
you can swap seated tickets for ada tickets, and i think they'll move you to ada tickets in the same area as the seated ones. once you have tickets, email (and to be honest, call) the ticket office and they'll be able to take care of you.

there's more info here:
http://www.gillettestadium.com/ada-information
 

Catcher Block

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Mar 7, 2006
5,825
St. Louis
(A little background, I work in ticketing for a pro team...)

Per the ADA guidelines, the Pats are obligated to exchange your ticket for wheelchair accessible seating if they have it available, even if you bought the ticket off of Stubhub or another 3rd party site. As long as the ticket is valid, they have to exchange it. They can charge you the difference if it's an upgrade (most venues don't; our venue doesn't), so you may need to prepare to pay at the time of the exchange.

The downside is the same rules say they have to make wheelchair inventory (some, not necessarily all) available online, and they can't ask if you actually need an ADA ticket for the purposes of denying someone the sale. They can guilt a dishonest buyer all they want, but if anyone asks for ADA tickets, they must sell to them. That means you'll be fighting brokers and the rest of the public for your very limited inventory.

I agree with Pseu that, once you have tickets, e-mailing and calling to exchange them in advance is key. I wouldn't hesitate to stress that you're coming from a great distance, are unfamiliar with the stadium, and need a space that will specifically accommodate a motorized wheelchair, rather than a cane, walker, etc. Because of the demand for the event, you may need to get your message a level or two higher than the standard ticket operators to get anyone who can actually assist.
 
Last edited:

Ale Xander

Hamilton
SoSH Member
Oct 31, 2013
72,428
I've decided I want to fulfill a long-standing dream of seeing a Patriots game live. As I live in Austria this involves some planning, especially since I depend on the use of a motorized wheelchair.
I've contacted the Patriots ticket office who basically referred me to the single-game ticket sale on Ticketmaster but also told me that I could contact VIP tickets services if I was interested in premium seating options; unfortunately they never replied to my email but I will probably call them this week.

Further complicating things is that the season opener is the only really convenient date for us as my wife, who would accompany me, is a teacher who can't really get time off during the school year which starts on September 11 here.

So individual game tickets go on sale on July 14, fortunately at a convenient time for me. And I guess I will definitely try securing tickets that way, although I am not getting my hopes up that I will be fast enough to succeed. But if that fails, I am wondering if I have any other options or if anyone has any suggestions on how I should go about securing tickets. I am willing to spend some money on this, and the earlier I get tickets I can arrange the rest of the journey (flight, hotel, transfer to Foxboro etc.).
Pats also have home games on Xmas Eve and New Year's Eve, can your wife get that time off?

Would be a lot easier getting tickets then.
 

JohnnyK

Member
SoSH Member
May 8, 2007
1,941
Wolfern, Austria
Catcher, thanks a lot for the info, so I'll probably be looking for standard tickets and getting them exchange later, that is good to know.

Alexander, she does have two weeks off then, leaving the kids alone on Christmas would probably not go over too well though ;-)
But this is a backup solution I could consider, thanks for pointing it out!
 

BigChara33

New Member
May 2, 2017
79
Carlo would not have been my thought as a comp. Here's Scott Bradley on Vaakanainen:



He sounds like an exceptional skater who may lack the other attributes that would have made him an elite prospect.
Catcher, thanks a lot for the info, so I'll probably be looking for standard tickets and getting them exchange later, that is good to know.

Alexander, she does have two weeks off then, leaving the kids alone on Christmas would probably not go over too well though ;-)
But this is a backup solution I could consider, thanks for pointing it out!
I wish you the best of luck in getting to Gillette and hope you have the time of your life! Despite being a huge Pats fan and living in Massachusetts all my life, I've still never been to a Pats game. Countless Sox, Bruins and Celtics games but never a Pats game. I've been to a few concerts at Gillette and they were awesome. It's a one way road getting in and out of Gillette. It can take 3+ hours getting out of there.
 

JohnnyK

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SoSH Member
May 8, 2007
1,941
Wolfern, Austria


So that is all I've seen on Ticketmaster whenever I tried searching for tickets for the last 30 minutes. I've tried three different browsers, I even used a VPN to make it look like I am in the US and Canada, but no dice. So I guess this is not happening...
 

Haiaran

New Member
Jun 1, 2017
4


So that is all I've seen on Ticketmaster whenever I tried searching for tickets for the last 30 minutes. I've tried three different browsers, I even used a VPN to make it look like I am in the US and Canada, but no dice. So I guess this is not happening...
VPN should have been worked. When I faced the same issue nordvpn done the job and I got the access.
 

pappymojo

Member
SoSH Member
Jul 28, 2010
6,667
Sorry to hi-jack an old thread, but this thread seemed to be appropriately close to my question.

Anyone have experience with dropping off and picking up people to attend a game? My father, who is in a wheelchair, is going to this Sunday's game with my mother and sister. I'm not going but I live fifteen minutes away and offered to drive them there and pick them up. I would either be coming from 495 or through Norfolk and Wrentham if I wanted to drive back roads. Since my father is in a wheelchair I'm hoping to minimize how far away from the stadium I need to drop him off at. Can I just drive up route 1 right to the stadium or will the cops try to get me into one of the satellite lots?
 

Pablo's TB Lover

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Sep 10, 2017
5,959
https://www.gillettestadium.com/wp-content/uploads/2019/09/20190913_PATRIOTS_Parking_TEXT.pdf

On the Stadium website it says dropping off/picking up on Route 1 is against the law...not sure exactly how stringent the enforcement is. The official drop-off/pickup area is Lot 15, so it is the southern Patriot Place entrance near Bass Pro Shop. The site also states the ADA parking on the Stadium side is only $30 (although the standard parking on that side of Route 1 is $60). So you may want to call the Stadium services number to figure out if it is worth the expense for your father to get a closer up parking space than having to wheel the 1/2 mile or whatever from Bass. Keep in mind that the ADA spaces probably fill up and are "first come first serve" so they may need an early arrival if that is the case.
 

NortheasternPJ

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Nov 16, 2004
19,271
Is your father a veteran by chance? We took my grandfather before he passed to a game when he was in a wheelchair and not great shape. The Patriots organization went above and beyond including giving us a free parking pass and allowed us to come in off of North Street. That was probably 8-9 years ago so things may have changed. He was also a long time season holder back in the day (but that was 20 years previous)