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Getting Logged Off and Page Not Found

Discussion in 'SoSH Support & FAQ' started by LoweTek, Jul 23, 2016.

  1. LoweTek

    LoweTek Well-Known Member Lifetime Member SoSH Member

    Messages:
    1,303
    Anyone else getting this? I'm getting logged out just by clicking to another forum. Getting Page Not Found and having to refresh multiple times to get the display.

    It seems to be happening randomly since yesterday. Anyone else? Anything I can do about it?
     
  2. Papelbon's Poutine

    Papelbon's Poutine Homeland Security SoSH Member

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    17,112
    I've been getting a lot of "you don't have permission to view this page" and page not found, but I'm on mobile and figured it was a tapatalk issue.
     
  3. JimBoSox9

    JimBoSox9 will you be my friend? SoSH Member

    Messages:
    16,494
    Both your contributions to the board are sincerely appreciated, and management wishes you the best of luck in your future endeavors.
     
    #3 JimBoSox9, Jul 23, 2016
    Last edited: Jul 23, 2016
  4. Papelbon's Poutine

    Papelbon's Poutine Homeland Security SoSH Member

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    17,112
    Is this like the time I came home and she had just changed the locks?
     
  5. fenwaypaul

    fenwaypaul Well-Known Member Gold Supporter SoSH Member

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    4,955
    I've been getting a lot if this, too, also on mobile (iPhone) with the SoSH app. Seems to be limited to the non-public forums, so perhaps it's an authentication issue, possibly a byproduct of the recent work leveling the load across different servers? Maybe there's a race condition or something. I can eventually get the page to display if I keep refreshing enough times, but note (second image) that the full pathname, under the blue bar and search box at the top, is not shown after I do this. It should look like the image on the right (or bottom).

    I have not had the problem for the last hour or so, however, so perhaps it's been fixed.

    [​IMG] [​IMG] [​IMG]
     
  6. Muddy Chicken

    Muddy Chicken Member SoSH Member

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    160
    That's been happening to me as well on my iPhone.
     
  7. kotrp83

    kotrp83 Active Member Silver Supporter SoSH Member

    Messages:
    32
    Yesterday I deleted the app and reinstalled,hasn't happened again.
     
  8. YTF

    YTF Well-Known Member Silver Supporter SoSH Member

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    9,115
    Which time?
     
  9. AlNipper49

    AlNipper49 Huge Member Dope

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    40,174
    It's a Tapatalk issue since I expanded the amount of servers . I need to look into it
     
  10. Papelbon's Poutine

    Papelbon's Poutine Homeland Security SoSH Member

    Messages:
    17,112
    Any of them, really.

    Deleted app and now App Store can't find it again. Sweet.
     
  11. AlNipper49

    AlNipper49 Huge Member Dope

    Messages:
    40,174
    OK I turned off the load balance until I can figure this out, it's a weird one.

    I actually might pull the app from the store for a few weeks so I can get a new version installed. You can use tapatalk if you need it in the short term. I just checked though and it's definitely still in the store, atleast ofr me
     
  12. Papelbon's Poutine

    Papelbon's Poutine Homeland Security SoSH Member

    Messages:
    17,112
    Yeah, I found it. I think the apple App Store was having issues in general when I searched.
     
  13. LoweTek

    LoweTek Well-Known Member Lifetime Member SoSH Member

    Messages:
    1,303
    My errors were using Firefox on a Win10 PC or a Win10 tablet. Not Tapatalk.
     
  14. AlNipper49

    AlNipper49 Huge Member Dope

    Messages:
    40,174
    I just tinkered with this and added one server back to the pool. Can you guys test right now?

    Basically from the mobile app you should be able to remain logged in as you scroll through off topic forums or whatever. Easiest way to tell is browse the forums to check if the off topics are there.
     
  15. adam42381

    adam42381 Well-Known Member Silver Supporter SoSH Member

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    4,657
    On mobile I'm no longer seeing date/time of posts.
     
  16. SumnerH

    SumnerH Malt Liquor Picker Dope

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    25,514
    Yeah known issue. We're doing some updates and will try to have it fixed soon. When we think it's fixed I'll post in the update thread (hopefully by the end of the weekend but watch the thread for a final update).
     
  17. SumnerH

    SumnerH Malt Liquor Picker Dope

    Messages:
    25,514

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